50 houses. When we decided to downside from Chevy Chase back into DC, Susan stuck with us through going to see 50 houses. Buying a house is a process: maybe long, maybe difficult, and hopefully at least a little fun. Susan understands and excels at that process. She has hustle and tenacity, she's motivated and a problem-solver, she pays attention and she's detail-oriented, and she's honest and experienced. Perhaps most important, she wants you to be satisfied for years to come. Downsizing is hard work. Susan made both the sale of our old home and the purchase of our new home as comfortable as possible. And we couldn't be more pleased.
Susan helps find the right property at the best price and is a delight to work with during what is often a stressful process. Over 25 years and six transactions, she has kept that stress to a minimum. It isn't just that she has somewhere over 30 years of experience in every facet of the real estate business or that she is a smart and skilled negotiator. For me, the big difference is her honesty, integrity, commitment to what is best for her client and her fun and caring personality. I have recommended her to many friends over the years and everyone, without exception, has thanked me for the recommendation.
I cannot overemphasize how critical Susan was in our quest to find our dream home. Our mission was complicated by the fact that we had very precise needs, limited ourselves to a small geographic area, and hoped to purchase a new house and then turn around and sell our existing house nearly simultaneously. Susan had endless patience showing us properties, and her strong relationships with other NW DC realtors were particularly valuable given the highly competitive market in Chevy Chase DC. Once we finally found the perfect property, her expertise helped us successfully navigate two complex financial transactions and come out ahead. Any time I hear of someone searching for a home in NW DC, I immediately and unhesitatingly insist they hire Susan.
Susan is an exceptional client-centered real-estate agent. She helped us buy our first home, sell it a few years later for a big profit and find our "forever" home where we have had many happy years raising our family and enjoying a vibrant neighborhood community. I have recommended her to dozens of my friends who all have marveled at her client-centered focus, her willingness to go the extra mile and her incredible talent in finding the right home and neighborhood. We are all members of the Susan Van Nostrand fan club and consider her not only a superb professional but also a great friend.
We bought our very first property with Susan and could not be happier with our whole experience. We moved to the US just a few years ago and were not familiar with the way real estate works here, so buying a house in another country than ours seemed quite daunting. Fortunately, we met Susan. From our first meeting to the closing day, she made sure every single step, document and decision were fully understood. While we had a pretty good idea of what we were looking for, each house visit with Susan educated us on how to look at a property and what it takes to renovate or maintain a house. Another of Susan's strengths is that she knows the area (and the people working in the area) very well. This is exactly what we needed: We got all the information and support we needed to make sure our final decision was the right one, and, a few months after closing, we truly love the house we ended up buying.